How will you be the change?

We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in. Because every role plays a part in driving us further. And everyone can be the change. That’s how deliver value for our customers, and building systems that lead the way

We are seeking a dynamic and experienced Sales Development Manager to join our growing UK-based SaaS company. In this role, you will lead and mentor a team of sales development representatives (SDRs), ensuring they meet their individual and team targets. Your primary responsibility will be to develop and implement effective sales strategies, providing guidance and support to your team members. This team will be mainly new to sales, potentially their first full time job role, and will require support and mentorship to succeed.

• You will also be directly involved in identifying and pursuing new business opportunities, maintaining a robust sales pipeline, and working closely with the marketing and sales teams to optimize lead generation and conversion.
• This role will include building prospect databases; cold calling to try and secure meetings; as well as responding promptly to marketing MQLs and SQLs to help move them down the funnel at speed.
• Can also organise effective LinkedIn prospecting campaigns where calling isn’t proving effective.
• The role will also have access to all inbound leads; and will distribute out to the team fairly. All leads must be responded to within 20 mins during normal working hours. Live chat will also be the responsibility of the team. Outside office hours a bot will manage live chat.
• Lead, mentor, and manage a team of Sales Development Representatives (SDRs) to meet and exceed individual and team targets.
• Develop and implement effective sales strategies and processes to drive lead generation and conversion, including measuring team performance against KPIs and providing call scripts and support.
• Self-starter who will quickly learn the Concerto product and be able to conduct basic demos to customers when needed.
• Monitor team performance, providing regular feedback, coaching, and support to ensure continuous improvement.
• Set clear objectives and key performance indicators (KPIs) for the SDR team, tracking progress and addressing any performance issues.
• Conduct regular training sessions to enhance the skills and knowledge of the SDR team.

As a Sales Development Manager, you will play a crucial role in shaping the future of our sales organization. Your hands-on approach will involve setting clear objectives, monitoring performance, and providing regular feedback to help your team members grow and succeed. You will also have individual sales targets, contributing directly to the company's revenue goals. This dual responsibility requires a proactive and results-driven mindset, as well as excellent communication and leadership skills.

What does it take?

If you’re ready to be the energy that helps us build our business, share our success, and really own it as a SDR Manager, you’ll need…

• 5 years B2B sales experience, including at least two years managing an SDR function
• Significant experience using HubSpot to manage tasks and priorities, as well as recording phone calls and email comms
• Experience coaching a team of new SDRs to cold call effectively, to book meetings and demos
• A high level of creativity, superior attention to detail, and impeccable writing skills
• Excellent use of technology to work efficiently and effectively
• Strong project management skills with the ability to manage multiple projects and deadlines
• Excellent communicator and creative thinker, with an ability to use data to inform all decisions.
• Lead, mentor, and manage a team of Sales Development Representatives (SDRs) to meet and exceed individual and team targets.
• Develop and implement effective sales strategies and processes to drive lead generation and conversion, including measuring team performance against KPIs and providing call scripts and support.
• Self-starter who will quickly learn the Concerto product and be able to conduct basic demos to customers when needed.
• Monitor team performance, providing regular feedback, coaching, and support to ensure continuous improvement.
• Set clear objectives and key performance indicators (KPIs) for the SDR team, tracking progress and addressing any performance issues.
• Conduct regular training sessions to enhance the skills and knowledge of the SDR team.
• Collaborate with the marketing team to optimize lead generation efforts and align strategies with overall business goals.
• Identify and pursue new business opportunities, maintaining a robust sales pipeline.
• Manage individual sales targets, contributing directly to the company's revenue goals.
• Analyse sales data to identify trends, opportunities, and areas for improvement.
• Prepare and present regular reports on team performance and sales metrics to senior management.
• Foster a positive and motivating team environment, encouraging collaboration and innovation.
• Stay up-to-date with industry trends and best practices to ensure the sales team remains competitive and effective.
• 5 years B2B sales experience, including at least two years managing an SDR function
• Significant experience using HubSpot to manage tasks and priorities, as well as recording phone calls and email comms
• Experience coaching a team of new SDRs to cold call effectively, to book meetings and demos
• A high level of creativity, superior attention to detail, and impeccable writing skills
• Excellent use of technology to work efficiently and effectively
• Strong project management skills with the ability to manage multiple projects and deadlines
• Excellent communicator and creative thinker, with an ability to use data to inform all decisions.