Building Manager 

At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems. But with peace of mind. And we unlock that by being technology-led, but people-driven. So when you’re part of Bellrock, you’ll get everything you need to be your best at work - because our people are the heart of our business. And we’re all about helping them to shine.

We are seeking a dedicated Facilities Manager to oversee the delivery of best-in-class hard and soft services at a prime property in Birmingham. In this role, you will align service delivery with the client's vision while executing Bellrock's policy to ensure excellence. You will be responsible for coordinating and organizing FM services, managing contractors, overseeing the Concerto system, handling contract variations, managing invoicing, and producing detailed reports. Join us in maintaining high standards and delivering exceptional results.

  How will you be the change?

We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in. Because every role plays a part in driving us further. And everyone can be the change. That’s how deliver value for our customers, and building systems that lead the way

And as a Building Manager with Bellrock, you’ll do it by…

Taking ownership of the Asset Sustainability Plan and Operational Plan alongside the Technical Manager, updating actions on our sustainability platform. Utilizing bespoke software solutions, you'll enhance comfort, optimize energy usage, and streamline maintenance spend across our assets. Regularly seeking feedback from building occupants, you'll foster a culture of continuous improvement.

Your responsibilities will include attending client meetings related to projects, health and safety, and monthly service reviews. Efficiently managing reactive and planned works through the Concerto system, you'll ensure all maintenance tasks are completed on time and within contractual agreements. Accuracy and timeliness will be paramount as you handle invoices and financial reconciliation.

Collaborating closely with contractors, you'll oversee work quality, conduct inspections, and maintain meticulous records. Supporting various projects, you'll liaise with property management teams to prepare budgets, assist with monthly client reports, and conduct regular site audits. Your proactive approach will extend to managing outstanding actions, drafting reports, and maintaining compliance with ISO 14001 and environmental obligations.

Above all, you'll uphold Bellrock's commitment to health and safety, ensuring all regulations are strictly observed, while actively contributing to social impact initiatives and engaging building occupants through events and engagement activities. Join us in delivering excellence and driving positive change in facility management.

What does it take?

If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Building Manager, you’ll need…

• Positive attitude and drive to ‘do the right thing’.
• A knowledge and working practices within the delivery of total FM contracts.
• Passion to resolve challenges and improve service delivery.
• Experience of working in a similar environment delivering Soft and Hard Services.
• Understanding of technology or the passion to learn new systems.
• Experience working on FM projects.
• Understands the importance of client relationships within the environment of change.
• Understands the importance of delivering a sustainable and socially aware building and team.
• Able to demonstrate an ability to communicate at various levels both internally and externally with multiple stakeholders.
• Clearly articulate succinctly difficult or complex information.
• Flexible and adaptable in different situations, aware of impact on others.
• Health and Safety qualification.
• Ability to adapt to different needs in different environments.
• Admin support ability.
• Drafting and updating emergency plans and evacuation procedures.
• Ensuring that occupants are provided with proper working utilities.
• Supervising grounds staff and nurturing behaviours.
• Providing training for building employees as needed.
• Resolving complaints, problems, and requests from building tenants through clear communication and occupier meetings.
• Assisting with emergency response and evacuations.
• Inspecting the building frequently for signs of damage or wear.
• Conduct H&S Audits and risk assessments on contractors.
• Concierge of all visitors and local knowledge of surrounding areas.