Senior Business Support Manager

This role provides comprehensive operational, administrative, and executive support across the business. It serves as the key liaison between the Senior Leadership Team (SLT), project teams, and the wider staff, ensuring efficient internal coordination, financial administration, and the smooth day-to-day operation of office activities. Overall coordination GreenMark, Energy Consulting, Symhony, Analytics & Insights.

How will you be the change?

We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in. Because every role plays a part in driving us further. And everyone can be the change. That’s how deliver value for our customers, and building systems that lead the way.

And as a Senior Business Support Manager with Bellrock you’ll do it by…

• Acting as the primary interface between the SLT and the wider business, ensuring smooth flow of information and alignment of operational priorities.
• Oversea and support on financial administration including raising and reconciling invoices and purchase orders, supporting accruals, and updating project forecasts.
• Oversea & Maintain and update project data within CMAP (or equivalent), including budgets, milestones, and profitability tracking.
• Lead the coordination of internal communications, notices, and staff events.
• Business performance and updates monthly reporting.
• Coordinate onboarding of new starters and oversee equipment, induction scheduling, and office set-up.
• Oversea & ensure the office environment, supplies, and equipment are maintained to a professional standard.
• Support HR, health & safety, and compliance documentation processes.
• Schedule and coordinate meetings including board meetings, leadership sessions, and client reviews; prepare agendas, take minutes, and track actions.
• Assist with travel bookings, expense submissions, and other logistics .
• Collaborate with Project Managers and Finance team to support month-end processes and project financial oversight.
• Develop and refine internal operational processes to drive efficiency and compliance.

What does it take?

If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Senior Business Support Manager you’ll need…

• Experience in Executive Support, Business Operations, Finance or Office Administration (5+ years).
• Qualification (or part-qualified) in Business Administration, Finance, or related field is desirable.
• Experience using project or finance platforms (e.g., CMAP), MS Office, SharePoint, and Teams.
• Familiarity with project management processes and organisational dynamics.
• Understanding of compliance procedures and office logistics.
• Comfortable handling sensitive information and interacting with senior stakeholders
• Excellent organisational, coordination, and communication skills.
• High attention to detail and strong numeracy.
• Able to manage multiple tasks independently and prioritise effectively.
• Proactive and solutions-oriented with a continuous improvement mindset.
• Discreet, professional, and trustworthy.
• Strong interpersonal and relationship-building skills across all levels.