Mobilisation Data & Process Lead

At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems. But with peace of mind. And we unlock that by being technology-led, but people-driven. So when you’re part of Bellrock, you’ll get everything you need to be your best at work - because our people are the heart of our business. And we’re all about helping them to shine.

As the Mobilisation Data and Process Lead, you will be a key player in the successful onboarding of new clients.

You will manage the seamless transition of data into our Concerto IWMS/CAFM system, and document and validate processes for new mobilisations. You will also play a pivotal role in delivering training to clients and suppliers, ensuring they are equipped with the knowledge and skills to use systems and follow processes effectively.

In addition, you will drive the continuous review and improvement of business mobilisation processes to ensure maximum operational efficiency.

How will you be the change?

We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in. Because every role plays a part in driving us further. And everyone can be the change. That’s how deliver value for our customers, and building systems that lead the way

And as a Mobilisation Data & Process Lead with Bellrock, you’ll do it by…

Data & Process Leadership

• Lead the end-to-end process for completion of the data and process workstream for new client mobilisations, including data cleansing, loading data into import templates, and ensuring all steps are completed in advance of operational Go-Live.
  

Data Collation and Validation

• Collate, validate, and distribute core datasets according to defined templates, ensuring that data is accurate, consistent, and ready for system configuration.
  

System Configuration Oversight

• Ensure that system configuration is aligned with the documented client processes and meets client expectations, with all configurations signed off prior to Go-Live.
  

Training Delivery

• Lead and track training sessions with clients and suppliers, both online (via Teams) and in-person, ensuring the successful delivery of training materials and content.

Process Documentation

• Document and define client processes in alignment with Bellrock's target operating model. Proactively escalate any issues related to data collection or changes required to meet the target operating model.
  

Post-Go-Live Support

• Review and analyse issues raised post Go-Live, identifying lessons learned and suggesting improvements for future mobilisations.
  

Stakeholder Management

• Work closely with internal and external stakeholders to ensure clear communication, alignment on expectations, and the successful execution of mobilisation activities.
  

Meeting Leadership

• Lead mobilisation meetings where required, documenting meeting outputs and ensuring follow-up actions are tracked and completed.

What does it take?

If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Mobilisation Data & Process Lead, you’ll need…

• Exceptional organisational and time management skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
• Strong project management skills with a focus on delivering results within scope, time, and budget.
• Excellent communication and interpersonal skills with the ability to engage stakeholders at all levels.
• Ability to collaborate effectively with cross-functional teams and external stakeholders.
• Ability to document and analyse process flows using tools like Visio, to create clear, actionable process maps.
• Flexible and able to adapt to changing client requirements or project scope.
• Self-motivated and able to work autonomously within deadlines, whilst maintaining a high level of accuracy and focus.
• Excellent problem-solving skills.