Salary: £65,000 + Car Allowance + Private Medical
Location: Bellrock - Bristol Office, Bristol, BS32 4TD
Employment type: Permanent
Brand: Bellrock

Job Description

Service Charge Consultant

At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems. But with peace of mind. And we unlock that by being technology-led, but people-driven. So when you’re part of Bellrock, you’ll get everything you need to be your best at work - because our people are the heart of our business. And we’re all about helping them to shine.

The Real Estate Division incorporates the UK’s leading service charge consultancy in the office, retail, leisure and industrial sectors. 

The Real Estate Division sits within Technical and Real Estate (TRE). The Real Estate division offers a range of consultancy services embracing not only service charge consultancy but also transaction management, insurance management, security consultancy, supply chain management, service charge audits and property management.

This position is based in the Bristol office (subject to hybrid working) and deals with the corporate office sector together with other growth sectors, particularly the health sector.  The client base is predominantly blue-chip corporate. Consultancy is undertaken for both landlords and tenants.

This is a challenging role with an opportunity to be part of the divisional growth and therefore requires an ambitious and highly motivated individual who is capable of working both on his/her own initiative or in a team.

How will you be the change?

We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in. Because every role plays a part in driving us further. And everyone can be the change. That’s how deliver value for our customers, and building systems that lead the way.

This is a challenging position within a consultancy team that features a breadth of complementary skills.  The successful individual will have strong leadership characteristics, good technical knowledge of commercial property, leases and contracts, with the ability to present findings and opinion in an organised and logical way. The candidate should have strong negotiation skills, be articulate and analytical. Some experience acting as an expert witness would be helpful but not essential, together with some knowledge of various forms of ADR.

And as a Service Charge Consultant with Bellrock's Real Estate division, you’ll do it by…

  • Reviewing service charge costs and assessing recovery based upon lease provisions. 
  • Reviewing service provisions at buildings and liaising with Landlords and / or the agents.
  • The assessment of Landlord’s proposals to undertake capital works on major building fabric projects. 
  • Assessment and advice on repairing obligations, cost recoverability and other lease provisions.
  • Negotiating with Landlords and / or their consultants in relation to service charge cost recovery, lease compliance and RICS Professional Statement compliance. 
  • Reviewing service contracts, assessing service standards and advising on costs.
  • Attending negotiations with Landlords or their agents and Tenant / Client meetings.
  • Reviewing service charge cost recoveries, budgets and certificates.
  • Developing a thorough knowledge of service charge consultancy, the RICS Professional Statement and relevant legal cases in order to advise both Landlords and Tenants on management, lease compliant, contract compliant and service charge recoverability.
  • An awareness of property/service charge accounting.
  • Analytical, and an ability to interpret cost information.
  • Some expert witness/ADR experience would be an advantage but is not essential.

What does it take?

If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Service Charge Consultant, you’ll need…

  • Due to the contentious nature of service charge consultancy, the successful applicant must be capable of engaging with senior management, technical experts, lawyers and accountants.
  • The successful applicant will be expected to be able to lead commissions and work as part of a team, direct and manage technical experts and other advisors as part of a commission.  The role will be client facing and may involve management reporting to other parts of the Technical and Real Estate division or indeed the wider Group.
  • The successful applicant with be required to attend meetings throughout mainland UK (in London and other provincial centres) and possibly in Ireland.
  • It is expected that the successful applicant will be a Chartered Surveyor (General Practice or Building Surveyor) with a minimum of 5 years’ post qualification experience.
  • This is a challenging, varied and interesting role which will enable a technically qualified and capable individual to expand their management experience and negotiation skills.  There is a real opportunity for the successful applicant to play a meaningful part in the development of the Division.

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from the Bellrock Bristol office with travel throughout mainland UK and Ireland with hybrid working Monday to Friday 8:30 am - 5:00 pm with an hour for lunch break

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:

25 days annual leave plus bank holidays + 1  additional day as a thank you (enjoy it, it’s on us)

Salary exchange pension scheme

Life cover

Paid sick leave

LifeWorks employee assistance and wellness program

Enhanced maternity, paternity and adoption leave

Salary sacrifice schemes: Cycle to work and Techscheme

Private medical insurance

Holiday purchase scheme of additional 5 days per year

Offers and discount scheme designed to save money on everyday shopping and essentials

Healthcare Cashplan

MotorSave Scheme

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Helping you to shine

We’ve always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.

So, if you join us, you’ll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life.

Ready to start shining?

Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you’re ready to start your career journey with Bellrock, we’re ready to welcome you. It’s a great place to be - the light, the energy, the solution. You.

Apply today.

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